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JumlaKart Refund Policy

Last Updated: July 12, 2024

1. Return Period

We offer a 14-day return period for most items purchased from JumlaKart. The return period begins from the date of delivery.

2. Conditions for Returns

  • The item must be unused and in its original packaging
  • All accessories and tags must be intact
  • You must have the original receipt or proof of purchase

3. Non-Returnable Items

The following items are non-returnable:

  • Perishable goods
  • Customized or personalized products
  • Digital downloads or software
  • Gift cards

4. Refund Process

Once we receive and inspect the returned item, we will process your refund. The refund will be issued to the original payment method within 5-10 business days.

5. Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or we made an error in the order.

6. Contact Us

If you have any questions about our refund policy, please contact our customer service team at:

[email protected]

+965 2222 3333

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