JumlaKart Refund Policy
Last Updated: July 12, 2024
1. Return Period
We offer a 14-day return period for most items purchased from JumlaKart. The return period begins from the date of delivery.
2. Conditions for Returns
- The item must be unused and in its original packaging
- All accessories and tags must be intact
- You must have the original receipt or proof of purchase
3. Non-Returnable Items
The following items are non-returnable:
- Perishable goods
- Customized or personalized products
- Digital downloads or software
- Gift cards
4. Refund Process
Once we receive and inspect the returned item, we will process your refund. The refund will be issued to the original payment method within 5-10 business days.
5. Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or we made an error in the order.
6. Contact Us
If you have any questions about our refund policy, please contact our customer service team at:
+965 2222 3333